Refund Policy

Crochetify subscriptions

Your Crochetify subscription is billed monthly. You can cancel anytime from your dashboard, and your store stays active until the end of the billing period. We don't pro-rate partial months.

Purchases from a shop

Each shop on Crochetify sets and handles its own refund policy. Crochetify is the platform, not the seller. For a refund or a question about an order, contact the shop you bought from directly; their policy is shown on their storefront.

Digital patterns

Because digital patterns are delivered instantly and can't be returned, many shops sell them as final-sale. Check the shop's policy before purchasing.

Sellers

Sellers can issue full refunds to customers directly from their Crochetify dashboard, which refunds the payment through Stripe.